1. Refund Policy

Refund requests must be submitted at least 20 days prior to the start date of the training. A $150 administrative fee may apply. No refunds will be issued once the course has begun. Substitutions may be permitted with prior written approval.

2. Cancellation or Postponement by Organizer

In the unlikely event that the training must be canceled or postponed by the organizer, participants will be notified as soon as possible and offered the option of a full refund or transfer to a rescheduled date. The organizer is not responsible for travel or accommodation costs incurred by participants.

3. Attendance and Participation Policy

Participants are expected to attend the full training day(s) to receive a certificate of completion or continuing education credit. Partial attendance may result in ineligibility for CE credit, in accordance with accrediting body requirements.

4. Continuing Education (CE) Credit Policy

Continuing education credit is awarded only to participants who meet attendance requirements, complete required evaluations, and adhere to training policies. No partial credit is available unless explicitly permitted by the accrediting organization.

5. Educational Purpose Disclaimer

This training is educational in nature and is not psychotherapy, clinical supervision, or a substitute for personal therapy. Demonstrations and practice exercises are intended for learning purposes only.

6. Confidentiality Policy

Participants agree to maintain the confidentiality of any personal or clinical material shared during demonstrations, discussions, or practice exercises. Recording, photographing, or sharing training content or participant material without written permission is strictly prohibited.

7. Professional Conduct Policy

Participants are expected to engage respectfully with instructors, facilitators, and fellow attendees. Disruptive, disrespectful, or unsafe behavior may result in removal from the training without refund.

8. Emotional Safety and Self-Care Policy

This training may involve discussion of trauma-related material. Participants are responsible for monitoring their own emotional wellbeing and are encouraged to step out, ground, or seek support as needed. Participation in experiential components is voluntary.

9. Scope of Practice Policy

Participants are responsible for practicing within their own professional scope, licensure, and training. The training does not authorize participants to provide services outside their legal or professional qualifications.

10. Accommodations Policy

If you require ADA accommodations or have specific access needs, please contact support@jackieflynnconsulting.com 30 days before the training so that reasonable accommodations can be arranged.

11. Grievance Policy

Participants with concerns or complaints related to the training are encouraged to contact support@jackieflynnconsulting.com. Every effort will be made to address concerns promptly, respectfully, and in accordance with professional standards.