EMDR Basic Training Policies and Procedures
By registering and submitting payment for this EMDR Basic Training, participants acknowledge that they have reviewed and agree to the policies below.
These policies are designed to support a clear, ethical, confidential, and professional learning environment for all participants.
1. Eligibility requirements
Participants are responsible for confirming that they meet current EMDRIA eligibility requirements before registering.
Current eligibility requirements are available through EMDRIA.
Participants must meet EMDRIA eligibility requirements at the time of registration and throughout the training.
Eligible participants may include licensed mental health professionals, qualifying pre-licensed mental health professionals, and eligible graduate students who meet EMDRIA requirements.
Chemical dependency or substance abuse licenses alone do not meet EMDRIA eligibility requirements unless the participant also holds a qualifying mental health license or credential.
Graduate students must meet EMDRIA requirements, including being enrolled in a qualifying master’s or doctoral mental health program and being in the practicum or internship portion of their program.
Graduate students may be asked to provide documentation of eligibility, including a letter from a supervisor.
The training provider reserves the right to request documentation of eligibility before or after registration.
If a participant is found to be ineligible, the participant may not attend the training. No refund will be issued. The participant may transfer their registration to another eligible mental health clinician according to the transfer policy below.
2. Training structure
This EMDRIA-approved EMDR Basic Training includes the required training components.
20 hours of instructional material
20 hours of supervised practicum
10 hours of consultation
Participants must complete all required components to receive a certificate of completion for EMDR Basic Training.
The 10 required consultation hours are included in the registration fee.
Participants must complete the full EMDR Basic Training within 12 months from their initial start date.
A certificate of completion is issued only after all required instructional, practicum, consultation, learner assessment, evaluation, and attendance requirements are completed.
3. Attendance requirements
Full attendance is required.
Participants are expected to arrive on time, remain present, and participate for the full duration of each required training component.
Participants must attend all instructional hours, supervised practicum hours, and consultation hours.
Missed time may prevent completion of the training.
If a participant misses more than 15 minutes of required content, the training team will determine what is needed for the participant to complete the missed material, when possible.
Additional fees may apply for make-up training, make-up practicum, make-up consultation, or cohort transfer.
A participant who misses substantial instructional or practicum time may be required to transfer to a future cohort, if space is available.
Completion is not guaranteed if a participant misses required training time.
4. Confidentiality and learning environment
Participants must attend from a confidential and distraction-free space.
Participants may not attend from a vehicle, public space, shared room, or any setting where confidentiality cannot be maintained.
Participants are responsible for protecting the privacy of all clinical material, practice partners, consultation discussions, and training participants.
Recording, screenshots, artificial intelligence transcription, artificial intelligence meeting assistants, or any other form of unauthorized capture are not permitted.
Participants may not share training materials, links, recordings, handouts, slides, or protected training content with others.
Violation of confidentiality may result in removal from the training without refund.
5. Virtual and live stream participation requirements
Virtual and live stream participants must have a stable internet connection, working camera, working microphone, and headphones.
Participants must remain visible on camera during required live training activities unless given permission by the training team.
Participants must use headphones to support confidentiality.
Participants are expected to test their technology before each training day.
Technical issues on the participant’s end do not qualify for a refund.
If a participant’s technology prevents full participation, the participant may be required to complete missed content in a future cohort or make-up format, if available.
Additional fees may apply.
6. Hybrid training requirements
This training includes in-person and live stream participation.
In-person participants attend at Marshall’s workshop in Austin, Texas.
Live stream participants attend virtually in real time.
All participants must attend live and participate in required activities.
In-person attendance is limited to 20 participants due to the size of the workshop space.
Online attendance may be available for additional participants.
7. Practicum and consultation participation
Participants are expected to engage professionally and respectfully in practicum and consultation activities.
Practicum activities are for training purposes and are not therapy.
Participants are responsible for attending to their own emotional readiness and well-being during practice activities.
Participants may choose appropriate practice material within the guidelines provided by the trainer.
Participants should not use highly distressing, highly complex, or clinically inappropriate material during practicum.
The training team may redirect or modify practicum participation when needed to support safety, learning, or ethical practice.
Consultation is designed to support integration of EMDR therapy into clinical practice.
Participants are responsible for bringing appropriate questions and clinical application material to consultation while protecting client confidentiality.
8. Refund policy
All registrations are final.
No refunds are offered after registration.
This includes standard rate registrations, community rate registrations, missed attendance, participant technology issues, schedule conflicts, illness, emergencies, changes in employment, changes in licensure status, and participant withdrawal.
If a participant is unable to attend, the participant may transfer their registration to another eligible mental health clinician according to the transfer policy below.
9. Transfer policy
Participants may transfer their registration to another eligible mental health clinician.
The participant is responsible for finding and coordinating with the replacement clinician.
The replacement clinician must meet EMDRIA eligibility requirements.
The replacement clinician must complete any required registration forms, participant agreements, eligibility documentation, and training paperwork before attending.
The training provider must approve the replacement clinician before the transfer is finalized.
Transfers are not complete until the training provider confirms the replacement clinician’s eligibility and registration.
Transfers may not be available after training begins.
The original participant is responsible for any private payment arrangements between the original participant and the replacement clinician.
The training provider is not responsible for collecting payment from the replacement clinician or reimbursing the original participant.
10. Community rate policy
The community rate is offered to support access.
Community rate registration is subject to availability.
Community rate registrations are final and non-refundable.
Community rate registrations may be transferred to another eligible mental health clinician according to the transfer policy.
11. Cohort change policy
Cohort changes are not guaranteed.
A cohort change may be considered only when space and training logistics allow.
Participants who request a cohort change must contact the training provider as soon as possible.
Additional fees may apply for cohort changes, make-up instruction, make-up practicum, or make-up consultation.
If a participant cannot complete the training within 12 months from the initial start date, the participant may not be eligible to receive an EMDR Basic Training certificate of completion.
12. Provider cancellation or rescheduling
If the training provider cancels or reschedules the training, participants will be notified as soon as possible.
The training provider will make reasonable efforts to offer a rescheduled training option.
If the provider cancels the training and does not offer a rescheduled option, participants will receive information about available next steps.
The training provider is not responsible for participant travel, lodging, meals, lost income, childcare, or other indirect costs.
Participants are encouraged to make flexible travel arrangements.
13. Force majeure
The training provider is not responsible for delays, disruptions, or cancellations caused by circumstances beyond reasonable control.
This may include natural disasters, public health emergencies, severe weather, government restrictions, power outages, technology platform failures, illness of training faculty, venue issues, or other emergencies.
When possible, the training provider will make reasonable efforts to reschedule or provide an alternative training option.
Refunds are not guaranteed in force majeure situations.
14. Professional conduct
Participants are expected to maintain professional and ethical behavior throughout the training.
Participants may be removed from the training without refund for conduct that interferes with learning, safety, confidentiality, or professional standards.
This includes harassment, discrimination, disruptive behavior, intoxication, use of alcohol or illicit substances during training, confidentiality violations, failure to follow training guidelines, or behavior that creates concern for participant or group safety.
15. Scope of practice
Participants are responsible for practicing within their professional scope of practice, license, training, supervision, and applicable laws.
Completion of EMDR Basic Training does not expand a participant’s legal scope of practice.
Participants are responsible for obtaining appropriate supervision, consultation, and support when applying EMDR therapy in clinical practice.
16. EMDR Basic Training and EMDRIA Certification
EMDR Basic Training is not the same as EMDRIA Certification.
EMDR Basic Training provides the foundational training required to begin using EMDR therapy within the participant’s professional scope of practice.
Therapists who wish to pursue EMDRIA Certification must complete additional requirements after Basic Training.
17. Learner assessment and evaluations
Participants must complete required learner assessment materials.
Participants must complete required course evaluation materials.
Participants may also be provided with the opportunity to complete EMDRIA training feedback materials.
Completion of required assessments and evaluations is necessary for training completion documentation.
18. Continuing education credit
Participants must attend the full training and complete required evaluation materials to receive continuing education credit.
Partial credit may not be available.
Continuing education policies, approval statements, and credit information are provided on the continuing education page or in the menu at the top of the registration site.
Participants are responsible for confirming that the continuing education credit offered meets the requirements of their own licensing board or credentialing body.
19. Required readings and materials
Participants are responsible for completing required readings and reviewing required training materials.
Required readings and materials will be provided or listed through the training dashboard or pre-training correspondence.
Training materials are for registered participants only and may not be copied, shared, sold, uploaded, distributed, or used to train others.
20. Accommodations
We are committed to supporting reasonable accommodations.
Accommodation requests should be submitted at least 30 days before the training when possible.
Accommodation requests may be directed to [support@ce-go.com](mailto:support@ce-go.com) or 888-498-5578.
Participants may also contact [jackie@jackieflynnconsulting.com](mailto:jackie@jackieflynnconsulting.com) with questions about the accommodation process.
21. Grievance policy
Concerns should be shared as soon as possible so they can be addressed in a timely and respectful way.
Participants may submit a formal grievance in writing to [jackie@jackieflynnconsulting.com](mailto:jackie@jackieflynnconsulting.com).
Written grievances will be reviewed and responded to within 10 business days when possible.
The response may include clarification, corrective action, referral to the appropriate continuing education provider process, or another appropriate resolution.
22. Training correspondence and dashboard access
Training-related communications may be sent through CE-Go or from [jackie@jackieflynnconsulting.com](mailto:jackie@jackieflynnconsulting.com).
Participants are responsible for checking their email, spam folder, and training dashboard.
The attendee dashboard may include meeting links, training materials, required forms, additional resources, and updates.
Meeting links are unique to each participant and may not be shared.
23. Liability and participant responsibility
Participants are responsible for their own well-being, participation, technology, confidentiality, and professional conduct during the training.
The training provider is not responsible for participant technology issues, travel expenses, lodging expenses, lost income, indirect damages, or personal distress related to participation in training activities.
Participants are encouraged to seek appropriate personal, clinical, medical, or supervisory support as needed.
24. Dispute resolution
Participants agree to first attempt to resolve concerns through the grievance process.
If a dispute cannot be resolved through the grievance process, disputes will be handled according to the dispute resolution process listed by the training provider.
[Add jurisdiction and dispute resolution language after legal review.]
25. Agreement
By registering and submitting payment, participants acknowledge that they have reviewed and agree to these policies and procedures.
Participants also acknowledge that they are responsible for confirming eligibility, attending all required training components, completing all required consultation hours, protecting confidentiality, and practicing within their professional scope of practice.